The Light at the End released early
Thursday, 24 October 2013 - Reported by Josiah Rowe
Big Finish Productions have released The Light at the End, their 50th anniversary Doctor Who story, one month before the programme's actual anniversary:
When Big Finish announced on Facebook and Twitter that The Light at the End was available for download, their website was temporarily overloaded by the sudden, strong demand. These problems were subsequently resolved, but Big Finish requested that customers wait to download the story if possible:
We’re very pleased to announce that today is the day we’re beginning the release of our 50th anniversary Doctor Who story The Light at the End. We’re beginning with the Limited Edition CD box set.
It's the 23rd of October, one month ahead of the anniversary of Doctor Who on the 23rd of November, and as of today, the digital download releases for all versions of Doctor Who: The Light at the End will be made available. This includes the Limited Edition, the Standard Edition and the Vinyl Edition.
Mailing out of the Limited Edition CD version has begun today.
Nick Briggs, executive producer: ‘The Standard Edition CDs should start to be mailed out this coming Friday, and the Vinyl Edition will start mailing on November 2nd.
‘With the anniversary of Doctor Who imminent,’ continues Nick, ‘and everyone champing at the bit for the celebrations to begin, we thought it only right and proper that our special anniversary full-cast audio should be released a tiny bit early. Our plans for this very nearly went awry when the company responsible for the physical production of our CDs (and LPs!), Key Productions, experienced a series of unforeseeable problems beyond their control. This is what has caused the slight delay on the Standard Edition and the slightly longer delay of the Vinyl Edition. But for all our customers who can access the digital versions of all these releases, they can listen straight away.
‘We know that those customers who favour listening to the CD or the LP rather than downloading a digital version, might find this a little frustrating, but we thought this course of action would benefit the vast majority of our loyal listeners. We offer our sincerest apologies to any customers who find this decision doesn’t suit them, and hope they will understand our reasons for going ahead with the releases now.’
So, for Big Finish Productions, the 50th anniversary has started early. And for any of you who haven't yet ordered your copy of Doctor Who: The Light at the End, it will be on sale at the Dimensions 2013 convention (all tickets now sold) in Newcastle-upon-Tyne, where the Fifth, Sixth, Seventh and Eighth Doctors (Peter Davison, Colin Baker, Sylvester McCoy and Paul McGann) will be making guest appearances.
It's the 23rd of October, one month ahead of the anniversary of Doctor Who on the 23rd of November, and as of today, the digital download releases for all versions of Doctor Who: The Light at the End will be made available. This includes the Limited Edition, the Standard Edition and the Vinyl Edition.
Mailing out of the Limited Edition CD version has begun today.
Nick Briggs, executive producer: ‘The Standard Edition CDs should start to be mailed out this coming Friday, and the Vinyl Edition will start mailing on November 2nd.
‘With the anniversary of Doctor Who imminent,’ continues Nick, ‘and everyone champing at the bit for the celebrations to begin, we thought it only right and proper that our special anniversary full-cast audio should be released a tiny bit early. Our plans for this very nearly went awry when the company responsible for the physical production of our CDs (and LPs!), Key Productions, experienced a series of unforeseeable problems beyond their control. This is what has caused the slight delay on the Standard Edition and the slightly longer delay of the Vinyl Edition. But for all our customers who can access the digital versions of all these releases, they can listen straight away.
‘We know that those customers who favour listening to the CD or the LP rather than downloading a digital version, might find this a little frustrating, but we thought this course of action would benefit the vast majority of our loyal listeners. We offer our sincerest apologies to any customers who find this decision doesn’t suit them, and hope they will understand our reasons for going ahead with the releases now.’
So, for Big Finish Productions, the 50th anniversary has started early. And for any of you who haven't yet ordered your copy of Doctor Who: The Light at the End, it will be on sale at the Dimensions 2013 convention (all tickets now sold) in Newcastle-upon-Tyne, where the Fifth, Sixth, Seventh and Eighth Doctors (Peter Davison, Colin Baker, Sylvester McCoy and Paul McGann) will be making guest appearances.
When Big Finish announced on Facebook and Twitter that The Light at the End was available for download, their website was temporarily overloaded by the sudden, strong demand. These problems were subsequently resolved, but Big Finish requested that customers wait to download the story if possible:
As you may have seen, the BF Website is back up and running again. But we would ask that if you can possibly wait a few hours to download The Light at the End, please do. The problem we have discovered is that although we have ample bandwidth to support the download of the quantity of data needed (loads of downloads of The Light at the End) another issue has emerged. The problem is being caused by the sheer number of customers visiting the site at the same time. We have to confess that this is the unforeseen circumstance we simply didn't anticipate. It is because the demand is so unprecedentedly huge that we didn't know to check this before releasing. The analogy that's been used to explain this to us is that it's a bit like having one shop assistant and thousands of customers all arriving at once. Our IT people will continuing monitoring the site and will make all efforts to correct any hold-ups as the hours pass. But, as we said, if you can possibly manage to wait to initiate your download, we would very much appreciate your patience. Huge apologies from all of us here at Big Finish.