BBC Offering Day of the Doctor Blu-ray Disc Replacements

Thank you for your continued patience.

We are pleased to respond to our fans’ requests for this title to be made available in its original frame rate. We are offering replacements for Disc 2 only from the 50th Collector’s Edition Blu-ray (2D version), which includes the Day of the Doctor. Customers unhappy with their original 23.98 disc can send it (without packaging) to the Freepost address below, and we will send out a 50i replacement. Remember to include your full name and postal details clearly inside the package for the return. The estimated time frame for the new replacement discs to be available is 4-5 weeks. Please allow some time for the replacement disc to reach you.

*note: the Freepost address is for UK and mainland customers only. We advise you check with your postal service before despatch.

Freepost RTEK-EJGC-ZKGX
BBC Worldwide Ltd
BBC DVD Support
33 Foley Street
LONDON
W1W 7TL